Thanks for visiting Taobao FOCUS!
We always glad to hear from you.
Please use any of following convenient ways to communicate with us.
We are available to serve you online.
Service time for online support:
Monday to Friday: 10:00 am – 12:00 am
Saturday and Sunday: 1:00 pm – 9:00 pm
China local time:
“Leave a Message” option is available 24 hours a day, 7 days a week.
All inquiries concerning orders should be addressed only through online support.
Please note that we do not accept inquiries or requests concerning your current orders by mail. If you need assistance with your order, please contact online support.
For faster response, you should contact online support for all questions you may have.
You can also contact Taobao FOCUS via mail or phone:
Mailing address: (no packages)
Linkos International Limited
No.566 Nathan Road Office 803 D
Kowloon Hong Kong
22, rue de la cartoucherie
63000 Clermont-Ferrand France