Payment & Shipping

We accept Paypal, Visa, MasterCard and other credit and debit cards payment for Taobao agent service, items and international shipping.

We do not charge the commission for payment, it means that the amount you want to add to your account in our order system will be credited in full to your balance.

Payment is safe as it is ensured by cutting-edge secure payment technology. It allows easily adjust and follow-up your current payments. And the most important: it is very fast.

To pay Taobao items, you can use your international or local credit card. We accept payments by international credit cards (VISA, MASTERCARD) and many local payment cards.

We also accept Webmoney, RBK Money, Contact, Western Union and China local bank wire transfer.

For international buyers we use USD as main currency.
If you are using Taobao agent service from China, you can use bank transfer to pay your Taobao order in RMB.

Our currency rate is based on average interbank currency rate. Currently it is 1RMB=0.164USD. We don’t charge transaction fee.

How to pay on Taobao by myself?

If you want buy from taobao on your own, you would need to get a local Chinese bank account and/or open Alipay account which you can recharge by Chinese internet banking or local post office, for example. Alipay is the payment system that has some advantages such as escrow and nearly all for free services.

Though, if you are outside of China, there is no possibility to get any of it, even if you would like to try a foreign card of Bank of China, for example, still it will not work.


For Taobao international shipping, we offer 3 options with the biggest discount:

  • DHL: approximately 5 – 10 days to deliver after the dispatch. Taobao FOCUS offers up to 60% discount! With our price, for many countries, it is even cheaper shipping than EMS. DHL is especially recommended when your parcel is comparatively heavy.
  • EMS: delivery within approximately 7 – 20 days after the dispatch. Taobao FOCUS offers up to 50% discount! In cooperation with TNT shipping company, EMS is now able to deliver almost anywhere in the world.
  • AIR MAIL: approximately 15 – 40 days to arrive to destination. Shipping fees start from 14RMB! It is the cheapest delivery service, but the time for arrival is unstable and the delivery tracking service is not as good as for others.

For more information: Taobao international shipping: Prices for international delivery or use our taobao order and shipping calculator.

Attention: There are weight and size limitations for shipping methods we provide. If the item you want to purchase is over the limit, you can find by yourself a logistics company for delivery. We can help to buy the item and deliver it to the warehouse of the shipping company of your choice for further international delivery.

Together with Taobao agent service we can also provide international shipping by UPS, Fedex, TNT, Hong Kong Post, SAL and inland transportation with various discounts.