Winter holidays schedule 2017

Due to the upcoming winter holidays, we would like to inform you about the changes in the work schedule of our Live support

Our Live support is available during usual working hours till December 30 inclusively.

December 31, 2016 and January 6, 2017 our live support will work from 11:00 till 22:00 Beijing time.

January 1 and 7, 2017 Live support won’t work at all.

January 2, 2017 from 15:00 till 22:00 Beijing time

January 3,4,5, 2017 Live support will work as always from 11:00 till 01:00 Beijing time

We will return to our normal working schedule on January 8, 2017

Purchasing and preparing of shipping will be as normal. International shipping will be as usual, but there is a possible 1-2 days’ delay.

You can contact our live support, and check Beijing time via this link: http://support.taobaofocus.com/