Parcel tracking number is provided within three working days after payment confirmation. All parcels with taobao orders for international delivery from China are automatically shipped the next day after confirmation of the second payment.
Information about tracking of parcels from China can be found at the following page: Delivery tracking for parcels from China.
Attention: tracking information does not immediately appear online.
Tracking for Air Mail (China Air Mail) should appear online within 10 days from the date of receiving the tracking number.
EMS tracking (China Express Mail Service) should be available online within 5 business days from receiving of tracking number.
If tracking information is still not available online within specified time, please inform us by contacting online support.
Estimated delivery time for AIR MAIL (China Air Mail): 15-40 days.
Estimated delivery time for EMS (China Express Mail Service): 10-28 days
Estimated delivery time for DHL: 7-15 days
Attention: We provide only estimated time, but delivery time can be influenced by many independent of us factors, such as local customs, local postal services delay, weather conditions, etc.
For additional questions, please check FAQ.
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