Report: Difficulties for international buyers to buy from Taobao.
Taobao is a domestic online shopping website and Chinese is the only language used on Taobao. To check information and talk with Taobao sellers, buyers have to read and speak Chinese. To conclude a transaction, you must have a local Chinese e-bank account.
By any chance, if you fulfill the previous two requests, we still recommend using a good Taobao agent for the reason that most taobao sellers do not have experience in international shipping and they cannot offer you any discount. But with a Taobao agent, you save money with a large discount in international shipping and also you save on combined shipping when you buy items from different sellers.
Taobao FOCUS is devoted to aiding international buyers to buy from Taobao in an easier, cheaper and more satisfying way. Aiming to be the best Taobao agent, we give you the reasons to choose us.
- NO minimum order requirement + LOW service fee. We only charge 10% of item price*, and that’s all. Enjoy shopping freely with Taobao FOCUS!
- The biggest discount ever in international shipping. Up to 60% discount for DHL and 50% discount for EMS.
- Easy order calculation. Only three fees: Taobao item price*, service fee and international shipping fee. No transaction fee.
- Quality control. When your order arrives to us, we will not only check it carefully, but also send a photo for you to check and to rest assured.
- Multi-language online support. We speak English, French, Russian and Chinese. In order to minimize misunderstanding and for convenience, you can communicate with us in your preferred language.
- Less time difference. Our main team is located in Europe, so you can contact us at your convenience. Our online support is available Monday to Friday from 11 am till 1 am, Saturday and Sunday: 2:00 pm till 10:00 pm China time.
Secure online shopping. We use the most secure payment gateway to ensure the security of transaction.
*including domestic delivery.